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1. How do I Sign-Up for an Account?

1.) First – Create Your Account
............ A. Go to: www.publicpurchase.com
............ B. Click to sign up for “Free Registration”
............ C. On the next page, again click to sign up for “Free Registration”
............ D. Fill out the remaining information to create your account.
............ E. It can take up to 24 hours for your account to become active.
............ F. You will receive an email from notices@publicpurchase.com indicating that your account has been activated.
............ G. Be sure to add this email address to your contacts to avoid the bid notification emails being sent to your junk folder.
............ H. After you receive your account activation email, Log-In at www.publicpurchase.com, and accept the terms and conditions of use.
............ I. It is your responsibility to keep your company information up to date.
............
2.) Next – Register with “Prescott Valley”
............ A. Log-In to your account at www.publicpurchase.com
............ B. Click on the “Tools” tab – then click on the “Agencies” tab.
............ C. This will take you to the Agency search page.
............ D. In the agency name box, type in “Prescott Valley”. Leave the “new agency since” box blank. Make sure the Registration Status says “ALL”. Then, click on “search”.
............ E. At the bottom, this will bring up the agency, “Prescott Valley”. To the far right of it, you will see “view” and “Register”. Click on the “Register” link to complete the vendor registration.
............ F. You will now receive notifications of upcoming Bids & RFQs from the Town of Prescott Valley.
............
3.) Then – View Bids & RFQs
............ A. You can browse the list of active Bids & RFQs on the Town of Prescott Valley Website.
............ B. If you registered with Prescott Valley, you will receive a notification email for each Bid & RFQ issued. Just click the link, sign in, click – and it will take you directly to the documents.
............ C. When you download the documents, be sure to also click on “Add Me to Plan Holder’s List” (in the top right corner).
............

2. What codes do I use?

Prescott Valley will select multiple codes for each solicitation, to best describe the scope of the solicitation, and often uses these NIGP codes:
Public works, park equipment, and construction services
……913 Construction services, heavy (includes maintenance and repair services)
…………913-19 Construction, curb and gutter (includes maintenance, repair, and removal)
…………913-27 Construction, highway and road
…………913-36 Construction, parking lot and alley
…………913-39 Construction, pipe culvert
…………913-40 Construction, pipeline
…………913-45 Construction, sewer and storm drain
…………913-47 Construction, sidewalk and driveway (includes pedestrian and handicap ramps)
…………913-50 Construction, street (major and residential) (includes restoration)
…………913-56 Construction, utility/underground projects
…………913-59 Construction and upgrades, wastewater treatment plant
…………913-60 Construction, water system/plants, main and service line
…………913-94 Paving/resurfacing, alley and parking lot
…………913-95 Paving/resurfacing, highway and road
…………913-96 Paving/resurfacing, street (major and residential)
Public works, park equipment, and construction services
……988 Roadside, grounds, recreational and park area services
…………988-15 Fence installation, maintenance and repair
…………988-63 Park area construction/renovation
…………988-73 Playground equipment maintenance and repair (including installation and removal)
…………988-75 Roadside maintenance services (including mowing, etc.)
Public works, park equipment, and construction services
……790 Seed, sod, soil, and inoculants
…………790-02 Athletic field compositions (baseball infields, etc.)
Miscellaneous commodities and services
……906 Architectural services, professional
…………906-07 Architect services, professional
…………906-10 Buildings – architectural design
…………906-25 Design build services
…………906-56 Landscape architecture
Miscellaneous commodities and services
……925 Engineering services, professional
…………925-17 Civil engineering
…………925-28 Drainage engineering
…………925-33 Engineer services, professional
…………925-46 Geotechnical engineering
…………925-49 Highways; streets; airport pay-parking lots – engineering
…………925-70 Municipal engineering
…………925-83 Sanitary engineering
…………925-93 Traffic and transportation engineering
…………925-95 Utilities (gas, steam, electric)/engineering
…………925-96 Waste water treatment engineering
…………925-97 Water supply, treatment, and distribution/engineering

Show All Answers

1. What is Capital or CIP?

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Capital Outlay is the combination of all Capital Equipment, and Capital Improvement Projects.

Capital Equipment is defined as machinery and equipment that has a cost of at least $3,000, and a useful life of at least 1 year.

A Capital Improvement Project is public infrastructure, land and construction, that has a cost of at least $25,000, and a useful life of at least 2 years.

"CIP" is an acronym for "Capital Improvement Project".
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2. Examples of Projects:

- Civic Center, Library Building, Police Building, and other public buildings
- Public Parks, such as Mountain Valley Park, including sports fields, swimming pool, & trails
- Glassford Hill Road, Robert Road, and many other public streets, including sidewalks & traffic signals
- Stormwater Drainage Pipes & Channels
- Potable Water Pipes, Wells, Pumps, & Tanks
- Wastewater Sewer Pipes, Manholes, Pumps, & Treatment Facilities
- Water Resources & Recharge

3. How is it Funded?

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The Town's annual budget includes capital outlay, as approved by the Town Council.

Funding for Capital Outlay is from a variety of sources including, but not limited to: the General Fund, the Enterprise Fund (from your water bill), the Streets One-Third Cent Sales Tax, and Special Revenue Funds, such as: the Replacement Fund, the Highway Users Revenue Fund (HURF) (our allocation of the state "gas tax"), the Donation Fund, the Grant Fund, and the Development Impact Fee Fund (from the sales of new homes).

These funds may also receive funding from such sources as grants, bonds, loans, and cash reserves.
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4. How long does it take to build it?

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The amount of time to design and to build the project varies from a few months to a several years, and depends on the project.

Here is an example of a typical project timeline:
1 - The need is identified, and sometimes includes studies and models.
2 - The project scope and schedule is determined.
3 - Funding is secured.
4 - A designer is selected, and design commences.
5 - Surveying, soils studies, traffic studies, etc. are performed, as needed.
6 - Land is acquired, if necessary.
7 - Design is completed, estimates are refined, and necessary permits are obtained.
8 - The project is bid, and a contractor is hired to begin the work.
9 - The project is built, with inspection oversight and testing.
10 - The new infrastructure is approved, and the warranty period begins.
11 - The Town accepts ownership, and begins operations and maintenance.
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5. How can I design or construct a Town project?

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The Town's Purchasing Requirements are outlined in the Town Code and State Law.

Typically, the Town uses a traditional "Design-Bid-Build" procurement process to hire designers and contractors. This means that designers are selected on their qualifications, and contractors are hired by low bid.

As required, the Town advertises bids and RFQs, in the local newspaper - and you will typically see these advertisement in the newspaper legal section on Sundays.
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Show All Answers

1. How can I apply for open job opportunities with the town?

Visit our Employment page for more information about our application process and open opportunities.

2. Where are Town Council meetings held?

Visit our Town Council page for information about meeting dates, times, and locations, including what items are coming up on the agenda.

3. How can I find out if I'm registered to vote?

Check out our Voter Registration and Qualifications page to find out how you can register to vote.

Show All Answers

1. Phishing Emails

• Never respond to requests for personal information via email. Businesses will never ask for personal information in an email.
• Do not enter personal information in a pop-up screen.
• Do not click on any links listed in an e-mail message. Copy and paste the URL into your browser.
• Use anti-virus and anti-spyware software and update them regularly.

2. Dispose of Information Properly

• Destroy/shred hard copy confidential documents that contain personal information such as social security numbers, credit card numbers, bank account numbers, and health records.
• Ensure you are using the right tools when destroying and disposing of personal information or media storage from your computer and mobile devices.

3. Ethics - Be a Good Cyber Citizen

• Do not engage in inappropriate conduct, such as cyberbullying, cyberstalking, or rude and offensive behavior.
• Do not do something in cyberspace that you would consider wrong or illegal in everyday life.
• Do not impersonate someone else. It is wrong to create sites, pages, or posts that seem to come from someone else.
• Adhere to copyright restrictions when downloading material from the Internet.
• Do not use someone else's password or other identifying information.

4. Lock It When You Leave

• It takes only a few seconds to secure your computer and help protect it from unauthorized access. Lock down your computer every time you leave your desk.
• Set up a screensaver that will lock your computer after a pre-set amount of time and require a password to log back in.
• Choose a strong password. A good password should always include upper and lowercase letters, numbers, and at least one special character. Do not set the option that allows a computer to remember any password.

5. Protect Data on Mobile Devices

• Ask yourself "Is it really necessary that I transport this sensitive information?" If the answer is no, then do not copy the information.
• Choose a strong password. A good password should always include upper and lowercase letters, numbers, and at least one special character. Never use the same password for multiple devices or accounts.
• Store your portable devices securely. When not in use, store devices out of sight and when possible, in a locked drawer or cabinet.

6. Protect Mobile Devices

• Password-protect your portable device.
• Be sure all critical information is backed up.
• Disable Bluetooth when not required.
• Store your portable devices securely.
• Record identifying information such as serial number and label your equipment if possible.
• Report the loss or theft to the appropriate authorities as soon as possible.

7. Types of Cyber Threats

The threats countered by cyber-security are three-fold:

1. Cybercrime includes single actors or groups targeting systems for financial gain or to cause disruption.

2. Cyber-attack often involves politically motivated information gathering.

3. Cyberterrorism is intended to undermine electronic systems to cause panic or fear.

So, how do malicious actors gain control of computer systems? Here are some common methods used to threaten cyber-security:

Malware

Malware means malicious software. One of the most common cyber threats, malware, is software that a cybercriminal or hacker has created to disrupt or damage a legitimate user’s computer. Often spread via an unsolicited email attachment or legitimate-looking download, malware may be used by cybercriminals to make money or in politically motivated cyber-attacks. 

There are several different types of malwares, including:

1. Viruses: These are programs that can replicate themselves and infect other files or systems by attaching them. Viruses often cause damage to files, data, or system functionality.
2. Worms: Worms are self-replicating programs that spread across networks and systems, often exploiting security vulnerabilities. They can consume network bandwidth and cause performance issues.
3. Trojans: Trojans disguise themselves as legitimate software or files to trick users into executing them. Once activated, they can perform a variety of malicious actions, such as stealing data, granting unauthorized access, or enabling remote control of the infected system.
4. Ransomware: Ransomware encrypts files or locks down a user's system, demanding a ransom payment in exchange for restoring access. It can be highly destructive, impacting individuals, organizations, and even critical infrastructure.
5. Spyware: Spyware is designed to gather information about a user or organization without their knowledge or consent. It can track online activities, capture keystrokes, record passwords, and transmit sensitive data to third parties.
6. Adware: Adware displays unwanted advertisements, often in the form of pop-ups or banners, within software or websites. While not inherently malicious, it can be intrusive and negatively impact user experience.
7. Botnets: Botnets are networks of infected computers or devices, controlled remotely by cybercriminals. They can be used for various malicious activities, such as launching distributed denial-of-service (DDoS) attacks or sending spam emails.

Malware can be distributed through various means, including infected email attachments, malicious websites, software downloads from untrustworthy sources, or exploiting security vulnerabilities. It's crucial to maintain up-to-date security software, regularly patch software and operating systems, exercise caution when clicking on links or downloading files, and practice safe browsing habits to reduce the risk of malware infections.

 

Phishing

Phishing is when cybercriminals target victims with emails that appear to be from a legitimate company asking for sensitive information. Phishing attacks are often used to dupe people into handing over credit card data and other personal information.

While some phishing emails can be quite convincing, there are several signs you can look for to determine if an email is a phishing attempt. Here are some indicators to consider:

1. Check the email address: Examine the sender's email address carefully. Phishers often use email addresses that mimic legitimate ones but may contain small variations or misspellings. For example, an email from "yourbank.com" could be altered as "yourbank-info.com."
2. Inspect the salutation: Phishing emails frequently use generic greetings like "Dear Customer" instead of addressing you by name. Legitimate emails from reputable organizations are more likely to use your name or a personalized greeting.
3. Look for urgent or threatening language: Phishing emails often create a sense of urgency or fear to prompt quick action. They may claim that your account will be closed or that there is an immediate problem requiring your attention. Be cautious if the email tries to pressure you into providing sensitive information.
4. Analyze the email content: Poor grammar, spelling mistakes, and awkward sentence structures can be signs of a phishing attempt. Legitimate organizations typically have proofreaders and professional communication standards in place.
5. Hover over links: Phishing emails often contain links that lead to fake websites or malicious downloads. To check the link's legitimacy, hover your mouse over it without clicking. A small pop-up should display the actual URL. Verify that it matches the expected destination and be cautious of shortened URLs.
6. Be cautious of attachments: If an email includes unexpected attachments or files, exercise caution. Phishing emails may contain malware or viruses within these attachments. Only open attachments from trusted sources.
7. Check for official branding: While it's relatively easy to copy logos and email templates, phishing emails might have subtle differences in colors, fonts, or overall design. Compare the email to previous communications from the same organization to identify any inconsistencies.
8. Verify requests for personal information: Legitimate organizations typically do not ask for sensitive information, such as passwords, credit card numbers, or Social Security numbers, via email. If an email request such data, be skeptical.
9. Trust your instincts: If something feels off or suspicious about the email, trust your intuition. If it seems too good to be true or raises red flags, it's better to err on the side of caution.

Remember that phishing techniques are constantly evolving, and attackers can become quite sophisticated. If you have any doubts about an email's authenticity, it's advisable to contact the organization directly through their official website or customer support channels to verify its legitimacy.

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1. To save your Google Chrome bookmarks, you can follow these steps:

1. Open Google Chrome on your computer.
2. Click on the three-dot menu icon located in the top-right corner of the browser window.
3. From the dropdown menu, hover over "Bookmarks" and then click on "Bookmark manager." Alternatively, you can press "Ctrl+Shift+O" (Windows/Linux) or "Command+Shift+O" (Mac) as a shortcut to open the Bookmark manager directly.
4. The Bookmark manager will open in a new tab. At the top-right corner of the Bookmark manager, you will see a menu icon (three vertical dots). Click on it.
5. From the menu, click on "Export bookmarks."
6. A dialog box will appear asking you to choose the location to save the exported bookmarks file. Choose a suitable location on your computer, and select "Save."

Your bookmarks will be saved as an HTML file, which can be imported into other web browsers or restored in Chrome later if needed.

2. To restore Google Chrome bookmarks, you can follow these steps:

1. Launch Google Chrome on your computer.
2. Click on the three-dot menu icon located at the top-right corner of the browser window.
3. From the menu, hover your mouse over "Bookmarks" and then click on "Bookmark Manager." You can also directly access the bookmark manager by pressing Ctrl+Shift+O (or Command+Shift+O on a Mac).
4. In the bookmark manager, click on the three-dot menu icon located at the top-right corner.
5. From the menu, select "Import bookmarks."
6. A file selection dialog box will appear. Browse to the location where you have previously backed up your bookmarks file.
   • If you have exported your bookmarks from Chrome before, you can choose the backup file you created.
   • If you have signed in to Chrome and enabled syncing, your bookmarks should be stored in your Google Account. In that case, you can sign into Chrome on your current device, and the bookmarks will sync automatically.
7. Select the backup file and click "Open" to import it.
8. Google Chrome will then restore your bookmarks from the selected file.

Note that these steps may vary slightly depending on the version of Google Chrome you are using.

3. To delete cookies in Google Chrome, you can follow these steps:

1. Open Google Chrome on your computer.
2. Click on the three-dot menu icon located in the top-right corner of the browser window.
3. From the drop-down menu, select "Settings." Alternatively, you can type chrome://settings/ in the address bar and press Enter.
4. Scroll down and click on the "Advanced" option to expand additional settings.
5. In the "Privacy and security" section, click on the "Clear browsing data" button.

Alternatively, you can use the shortcut "Ctrl+Shift+Delete" (or "Command+Shift+Delete" on a Mac) to directly open the Clear browsing data window.

6. A pop-up window titled "Clear browsing data" will appear. You can choose the time range for which you want to delete cookies. To remove all cookies, select "All time."
7. By default, the checkboxes for "Browsing history," "Cookies and other site data," and "Cached images and files" will be selected. Ensure that these checkboxes are selected, and if you want to clear any other data, you can select those options as well.
8. Once you have made your selections, click on the "Clear data" button. Chrome will then delete the selected data, including cookies.

After following these steps, your cookies will be deleted, and websites may require you to log in again and reconfigure any settings that rely on cookies.

4. To save your Firefox bookmarks, you can follow these steps:

1. Open the Firefox browser on your computer.
2. Click on the "Bookmarks" menu located at the top of the browser window.
3. In the drop-down menu, select "Show All Bookmarks" or press "Ctrl+Shift+B" (Windows/Linux) or "Command+Shift+B" (Mac) as a shortcut.
4. The library window will open, displaying your bookmarks and folders.
5. In the Library window, click on the "Import and Backup" menu at the top.
6. From the options that appear, select "Backup..."
7. A "Save As" dialog box will appear. Choose a location on your computer where you want to save the bookmarks backup file.
8. Enter a name for the backup file, such as "Firefox_Bookmarks_backup" and choose the file type as "JSON" (recommended) or "HTML."
9. Click "Save" to save the bookmarks backup file to your selected location.

Your Firefox bookmarks are now saved as a backup file on your computer.

5. To restore Firefox bookmarks, you can follow these steps:

1. Open Firefox: Launch the Firefox web browser on your computer.
2. Access the Library: Click on the menu icon (three horizontal lines) located in the upper-right corner of the browser window. From the drop-down menu, select "Library" and then click on "Bookmarks." You can also use the keyboard shortcut Ctrl+Shift+B (Command+Shift+B on a Mac) to open the library directly.
3. Open the Bookmarks Backup: In the Library window, click on "Import and Backup" located at the top of the window. From the options that appear, select "Restore" and then choose "Choose File."
4. Locate the Backup File: Navigate to the location where you have saved the backup file of your bookmarks. The backup file has the extension “. json" or ".html." Select the file and click on the "Open" button.
5. Restore Bookmarks: Firefox will import the selected backup file and restore your bookmarks. Once the process is complete, you should see your bookmarks reappear in the library window.
6. Verify the Restoration: To ensure that your bookmarks have been successfully restored, click on the bookmark’s icon in the Firefox toolbar (it looks like a star). Check if your bookmarks are listed and accessible.

6. To delete cookies in Mozilla Firefox, you can follow these steps:

1. Open Mozilla Firefox on your computer.
2. Click on the three-line menu icon located in the top-right corner of the browser window.
3. From the drop-down menu, select "Preferences." Alternatively, you can type about:preferences in the address bar and press Enter.
4. In the left-hand menu, click on "Privacy & Security."
5. Scroll down to the "Cookies and Site Data" section.
6. Click on the "Clear Data" button.

Alternatively, you can use the shortcut "Ctrl+Shift+Delete" (or "Command+Shift+Delete" on a Mac) to directly open the Clear Data window.

7. A pop-up window titled "Clear Data" will appear. Ensure that the checkbox for "Cookies and Site Data" is selected.
8. If you want to delete other data, such as browsing history or cached images, you can select those options as well.
9. Once you have made your selections, click on the "Clear" button. Firefox will then delete the selected data, including cookies.

After following these steps, your cookies will be deleted, and websites may require you to log in again and reconfigure any settings that rely on cookies.

7. To save your favorites in Microsoft Edge, you can follow these steps:

1. Launch Microsoft Edge on your device.
2. Click on the three-dot menu icon located in the top-right corner of the browser window.
3. From the dropdown menu, select "Favorites" and then click on "Manage favorites" or "Favorites settings." This will open the Favorites management page.
4. On the Favorites management page, you can organize and view your saved favorites.
5. To save a new favorite, click on the "+ Add new favorite" button or use the keyboard shortcut "Ctrl+D" (or "Cmd+D" on Mac).
6. A dialog box will appear where you can enter the name and URL of the website you want to save as a favorite. You can also choose the folder in which you want to save the favorite by selecting it from the "Create in" dropdown menu.
7. Click on the "Add" button to save the favorite.
8. Your new favorite will now appear in the appropriate folder on the Favorites management page.
9. To access your favorites later, simply click on the three-dot menu icon, select "Favorites," and choose the desired favorite from the list.

8. To restore Microsoft Edge Favorites, you can follow these steps:

1. Open Microsoft Edge and click on the three-dot menu icon in the top-right corner.
2. From the dropdown menu, select "Favorites," and then click on "Manage favorites" or "Favorites settings" to open the Favorites management page.
3. On the Favorites management page, click on the "..." (More actions) button located at the top.
4. From the dropdown menu, select "Export favorites."
5. A dialog box will appear where you can choose the location to save the exported favorites file and provide a name for the file.
6. Select the desired location and enter a file name, then click on the "Save" button.
7. Your Edge favorites will be saved as an HTML file that contains all your bookmarked websites.
8. You can transfer this file to another device or import it into a different browser to restore your favorites.

9. To delete cookies in Microsoft Edge, you can follow these steps:

Launch the Microsoft Edge browser on your computer.

Click on the "Settings and more" (three horizontal dots) button located in the top-right corner of the browser window.

From the drop-down menu that appears, select "Settings."

Option 1: Clearing Cookies via Browsing Data:

In the Settings menu, scroll down and click on the "Privacy, search, and services" tab in the left sidebar.

Under the "Clear browsing data" section, click on the "Choose what to clear" button.

Ensure that the "Cookies and other site data" option is selected.

You can also select other browsing data you want to delete (e.g., browsing history, cached images, and files).

Click on the "Clear" button.

Option 2: Clearing Cookies via Site Permissions:

In the Settings menu, scroll down and click on the "Cookies and site permissions" tab in the left sidebar.

Click on the "See all cookies and site data" option.

This will open the Cookies and site data page. You can use the search box at the top-right corner to find specific cookies or browse through the list.

To delete cookies from a specific website, click on the trash bin icon next to the website's name.

To delete all cookies, click on the "Remove all" button located at the top-right corner of the page.

Confirm your action when prompted.

After following either of these methods, the cookies will be deleted from your Microsoft Edge browser. Keep in mind that deleting cookies may log you out of websites and remove your saved preferences on those sites.

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1. Town of Prescott Valley Password Policy

1. Must be 8 to 16 characters in length.
2. Must contain at least one special character and one numeric character.
3. Passwords are case sensitive.

2. Password Expiration

All passwords are set to expire after 90 days. These unpopular but necessary restrictions partially addresses two issues. Because their owners are unlikely to notice unusual activities, infrequently used computer accounts are particularly susceptible to attack. Expiring passwords forces the account owner to periodically perform some amount of activity. Password expirations also help to limit the length of time an active computer account can be subjected to unauthorized use. If an active computer account is compromised, it won't remain compromised forever because its owner will have to change the password.

3. Suggestions for Passwords

A good password is easy for its owner to remember and difficult for anyone else to guess.

1. Good passwords are combinations of letters, numbers, and special characters. However, please keep in mind that the special characters - like 'space', %, *, ", ', \, (, ), { and } are known to be problematic for some systems.
2. Passwords are case-sensitive: the passwords WHATEVERHAPPENS, whateverhappens, and WhatEverHappens are different. Mixed-case passwords are more difficult to guess than passwords that are entirely uppercase or entirely lowercase.
3. One strategy for creating acceptable passwords is to join two words together, or, better, to join two separate words with a special character. For example, Denver!Broncos would be an easy password for a Broncos fan to remember.
4. You can increase the security of passwords by replacing letters with numbers or special characters. For example, Denver!Br0nc0s, D3nv3r!8roncos or Den^er!Broncos would be almost as easy to remember as Denver!Broncos, but considerably more difficult to guess.
5. Another strategy is to join the first letters of a phrase or sentence. For example, the obscure-looking password 4sa7yaof was created by from "Four score and seven years ago, our fathers".
6. Avoid passwords like names, telephone numbers, birth dates and Social Security Numbers.

Password requirements are meant to help us provide a computing environment that is both available and secure. For our increasingly vital computer operations, these are key features.

4. To change your Network password, you'll need to follow these steps:

1. Press Ctrl+Alt+Delete on your keyboard simultaneously. This will open the security options menu.
2. From the menu, select "Change a password." You'll be directed to the "Change Password" screen.
3. On the "Change Password" screen, you'll need to provide your old/current password in the "Current password" field.
4. Enter your new password in the "New password" field. Make sure your new password meets the domain's password complexity requirements. It's generally recommended to use a strong password that includes a combination of uppercase and lowercase letters, numbers, and special characters.
5. Re-enter your new password in the "Confirm new password" field to ensure you've entered it correctly.
6. Click the "OK" or "Change Password" button to save your new password.
7. If the new password meets the domain's security requirements, it will be accepted, and you'll see a confirmation message.

Show All Answers

1. Outlook - Email

You are responsible for the content and maintenance of your email inbox:

• Check email daily and keep within your disk quota: if you exceed your quota no further email will be delivered to you.
• Move messages from the inbox to folders as soon as you can.
• Delete unwanted messages as soon as you can.
• Never assume that you are the only one who can read your email; others may be able to read or access it. Never send or keep anything that you would not mind others seeing.

2. To configure an out-of-office message in Outlook, follow these steps:

1. Launch Outlook and click on the "File" tab in the top-left corner.
2. In the Info section, click on "Automatic Replies (Out of Office)."
3. In the Automatic Replies window, select the "Send automatic replies" option.
4. If you want the out-of-office message to be sent only during a specific period, check the "Only send during this time range" box and set the start and end dates and times.
5. Type the message you want to use as your out-of-office response in the text box. You can customize the message to include information like the duration of your absence, alternative contacts, or any other details you want to share.
6. If you want to send different messages to people inside and outside your organization, click on the "Inside My Organization" and "Outside My Organization" tabs to switch between them and enter separate messages for each.
7. You can also choose to include a message for anyone trying to reach you by phone by selecting the "My contacts only" or "Anyone outside my organization" options under the "Outside My Organization" tab.
8. If you want to include a rule to forward or redirect messages to another recipient while you're away, click on the "Rules" button and set up the desired forwarding or redirection options.
9. Once you have finished composing your out-of-office message and configuring any additional settings, click "OK" to save the changes.

Outlook will now automatically send the configured out-of-office response to incoming messages while you are away. Remember to disable the out-of-office message when you return by following the same steps and selecting the "Don't send automatic replies" option.

3. To create a signature in Outlook, follow these steps:

1. Open Microsoft Outlook on your computer.
2. Click on the "File" tab in the top-left corner of the Outlook window.
3. In the File menu, click on "Options."
4. In the Outlook Options window, select the "Mail" tab from the left-hand sidebar.
5. Scroll down until you find the "Create or modify signatures for messages" section and click on the "Signatures..." button.
6. In the Signatures and Stationery window, click on the "New" button to create a new signature.
7. Enter a name for your signature in the "New Signature" dialog box and click "OK."
8. In the "Edit signature" section, you can enter and format your desired signature text. You can include your name, job title, contact information, and any other details you want to include.
9. If you want to format your signature, you can use the formatting options available in the toolbar at the top of the window. You can change the font, size, color, alignment, and add links or images if needed.
10. If you want to add an image or logo to your signature, click on the "Picture" button in the toolbar and browse for the image file on your computer.
11. Once you are satisfied with your signature, click "OK" to save it.
12. In the Signatures and Stationery window, you can choose the signature you just created to be automatically added to new emails or replies/forwards from the drop-down menus under "New messages" and "Replies/forwards."
13. Click "OK" to close the Signatures and Stationery window.
14. From now on, whenever you compose a new email or reply to a message, your signature will be automatically inserted.

4. To add another user's mailbox to Outlook 365, you need to have the necessary permissions and access rights. Here's how you can add another user's mailbox:

1. Open Outlook 365 and go to the File tab in the top-left corner.
2. Click on the "Account Settings" button and select "Account Settings" from the dropdown menu.
3. In the Account Settings window, select the email account associated with your own mailbox and click on the "Change" button.
4. In the Change Account window, click on the "More Settings" button.
5. In the next window, switch to the "Advanced" tab.
6. Click on the "Add" button under the "Open these additional mailboxes" section.
7. A dialog box will appear where you can enter the name or email address of the user whose mailbox you want to add. Type in the name or email address and click on the "OK" button.
8. The user's mailbox will be added to the list of additional mailboxes. Click on the "OK" button to close the dialog box.
9. Back in the Change Account window, click on the "Next" and then the "Finish" button to save the changes and exit.
10. The added user's mailbox will now appear in the Outlook folder pane, and you can access it by expanding the list of mailboxes under your own mailbox.

Please note that you'll need appropriate permissions to access another user's mailbox. Additionally, the steps may vary slightly depending on the version of Outlook 365 you are using.

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1. To check for Windows 10 updates, you can follow these steps:

1. Click on the "Start" button located at the bottom-left corner of the screen.
2. From the Start menu, select the "Settings" icon, which looks like a gear.
3. In the Settings window, click on the "Update & Security" option.
4. The Windows Update settings page will open. Here, click on the "Check for updates" button.
5. Windows will start checking for available updates. If any updates are found, they will be listed on the screen.
6. Click on the "Download and install" button to start downloading and installing the updates.
7. Depending on the size and number of updates, it may take some time to complete the process. Ensure that your computer is connected to the internet during this process.
8. Once the updates are installed, you may need to restart your computer to apply the changes. Windows will prompt you to restart if necessary.

It's important to keep your Windows 10 operating system up to date to ensure that you have the latest security patches and bug fixes. Regularly checking for updates and installing them is recommended.

2. To configure the screensaver in Windows 10, you can follow these steps:

1. Right-click on the desktop and select "Personalize" from the context menu.
2. In the Personalization settings, click on the "Lock screen" tab in the left sidebar.
3. Scroll down and click on "Screen saver settings" located at the bottom of the page.
4. The "Screen Saver Settings" window will open. Here, you can configure various settings for the screensaver.
5. In the drop-down menu labeled "Screen saver," select the screensaver you want to use. Windows 10 comes with several pre-installed screensavers, such as "3D Text," "Bubbles," "Mystify," and "Ribbons." You can also download additional screensavers from the Microsoft Store or other third-party sources.
6. Customize the screensaver settings according to your preferences. Each screensaver has its own set of options, such as speed, size, and color. Adjust these settings to your liking.
7. If you want the screensaver to prompt for a password when it is deactivated, check the box labeled "On resume, display logon screen."
8. Once you have configured the screensaver settings, click on the "Apply" button, and then click "OK" to save the changes.

Now your screensaver is configured in Windows 10. The screensaver will activate after the specified period of inactivity on your computer. You can preview the screensaver by clicking the "Preview" button in the "Screen Saver Settings" window.

3. To change default programs in Windows 10, you can follow these steps:

1. Open the Start menu by clicking on the Windows icon at the bottom left corner of your screen.
2. Click on the Settings icon (shaped like a gear) in the Start menu. This will open the windows Settings app.
3. In the Windows Settings app, click on the "Apps" option.
4. In the left sidebar, click on the "Default apps" option. This will show you the default apps settings.
5. Scroll down to find the different categories of default apps such as "Email", "Web browser", "Music player", and so on.
6. Click on the category for which you want to change the default program. For example, if you want to change the default web browser, click on the "Web browser" category.
7. A list of available programs will appear. Select the program you want to set as the default for that category. If the program you want is not listed, click on the "Choose a default" option to see additional programs.
8. After selecting the desired program, close the Settings app.

From now on, any files or actions associated with that category will open with the newly set default program.

Repeat these steps for other categories to change default programs for different file types or actions.

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1. Does the Legal Department provide legal services to individual citizens?

No. Neither the Town Attorney or the Town Prosecutor can provide legal advice to the citizens of Prescott Valley. The Legal Department may only provide counsel to the municipal corporation and its officers and employees in their official capacity. Individuals seeking legal services should consult a private attorney or contact one of the following agencies:

Community Legal Services - (928) 445-9240
Volunteer Lawyers Program - (800) 852-9075
Arizona State Univ. Law School Clinic - (480) 965-6968
Arizona Senior Citizens Law Project - (602) 252-6710

2. Where can I obtain information about landlord-tenant disputes (e.g., eviction notice, getting repairs done, tenant rights, etc.)?

A private attorney and Community Legal Services are two sources of information about landlord-tenant disputes. A copy of the Landlord-Tenant Act (Arizona statutes) may be obtained free of charge at the Prescott Valley Civic Center, Receptionist (3rd floor) or by calling 800-458-5842.

3. I have a business complaint (unsatisfactory service or repair, etc.). Whom can I contact?

Arizona Attorney General's Office (Consumer and Business Complaints) - (800) 352-8431
Better Business Bureau of Central/Northern Arizona - (877) 291-6222

4. Where do I file a Small Claims Court action in Yavapai County?

Prescott Precinct - (928) 771-3300
Verde Valley Precinct - (928) 567-3353

5. I need to know where to get a marriage license; a passport; divorce records; probate information.

Contact the Yavapai County Clerk of Superior Court at 928-771-3314.

6. Where can I obtain a copy of the Prescott Valley Town Code or a particular section?

The Town website is the fastest way to find information in the Town Code. Follow the Town Code link on the homepage, then use either the keyword search or click on the links for the Chapter, Article and Section.) Copies may be printed from the website.

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1. How can I find out the current status of a case (in Prescott Valley jurisdiction)?

Either of the following may be contacted:

Court Clerk, Magistrate Court - (928) 772-8277
Town Prosecutor - (928) 759-3030

2. Can I have charges dismissed?

Once the prosecutor takes a case, it becomes the State of Arizona versus the Defendant. Therefore, the State (not the victim) makes the decision whether to prosecute.

3. I am a victim and requested restitution. When will I get paid?

The Court sets up a plan for the payment of restitution to a victim. This may take several months, since restitution is paid by the defendant directly to the Court. The Court then sends payments directly to victims.

Yavapai County Courthouse - (928) 771-3100
Prescott Justice Court - (928) 771-3300
Yavapai County Attorney's Office - (928) 771-3344
Victim Witness Program - (928) 771-3485
Bad Check Program - (928) 771-3490

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1. What is Mountain Valley Splash’s operating season?

Mountain Valley Splash is a seasonal facility and opens on Saturday of the Memorial Day weekend and continues through the first Sunday of August. Click below for more information on the services and programs offered by the Mountain Valley Splash Aquatics Center.

2. Where is the pool located?

The physical address is 8600 E Nace Lane and it is inside the southern half of Mountain Valley Park. If you are headed northbound on Robert Rd, take a right on Nace Ln and then enter the park via the second entrance to Mountain Valley Park. You will see the pool directly ahead of you.

3. Can I bring a flotation device/life Jacket for my kids?

Yes. You are permitted to bring a life jacket as long as it is U.S. Coast Guard approved. We do offer free rentals of life jackets at the facility on a first come first served basis. Any life jackets that are not U.S. Coast Guard approved will not be permitted. We do not allow any other type of flotation devices such as inflatable rafts, rings, loungers, water wings or other flotation devices and they will not be allowed in to the facility.

4. What is proper swim attire?

Proper swim attire must be worn while in the pool at all times. You must be wearing an actual swim suit to enter the pool. For males, board shorts and swim trunks must be worn and for females a one piece or two piece suit must be worn. Women may wear a pair of swim shorts over their suit and men and women are permitted to wear a t-shirt but it must be light colored. Dark colors and heavy fabrics extract chemicals from the pool and will not be permitted. No cut of jeans, jean shorts, basketball shorts, sports bras, or other unapproved swim attire will be permitted.

5. If I will not be swimming will I still be charged to enter the facility?

Yes, each person who enters the facility, regardless if you will be swimming or not will be charged the entrance fee. We have a facility usage fee that is charged depending on your age and there is a capacity on the number of patrons that we allow in the facility at any time.

6. When is the concession stand open and what do you sell?

The concession stand is open Monday through Sunday during our Open Swim time (1pm to 4:30pm) only. We vend: hot dogs, nachos, pretzels, chips, pickles, ice cream, assorted candy, and soft drinks. All food must be consumed in our concession area and it will not be permitted on the deck.

7. When is the splash pad turned on?

The splash pad is on during Open Swim sessions (1pm – 4:30pm) Monday through Sunday and also during Family Night sessions (6:30pm to 8:00pm) on Tuesdays and Thursdays. The Splash pad will not be turned on during any other programs and it is not available for rental.

8. If the pool closes due to weather will I get a rain check to come back another day?

No. Pool passes or refunds will not be issued due to weather related occurrences no matter what length of time you have been at the pool because the weather is out of our control. We will close the facility for the required amount of time and do our very best to get you back into the pool; however, we will not allow anyone back into the facility until it is safe to do so.

9. Is the Mountain Valley Splash Pool chlorinated?

Yes. The pool is chlorinated using a salt generating chlorinating system along with Calcium Hypochlorite to keep our water softer.

10. Why isn’t the swimming season longer?

Our season ends in the beginning of August to adjust for the beginning of the school year. With students returning to their classes our staffing levels diminish. We also host the Bradshaw Mountain High School swim team for practice and swim meets.  We offer Aqua Aerobics and Lap swim through the end of August to the general public. Please review our Post season schedule and consider the opportunity to rent out the facility.

11. Why do I have to occasionally wait to enter the pool?

Our facility has a limited capacity and once that limit is reached we restrict admission to the facility. If you decide to wait in line you will be admitted as others decide to leave the pool.

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1. How do I display my art at the Library?

Click below to learn more about the Public Art Display program and download the brochure and application. This program is free to amateur and professional artists in Prescott Valley and the Quad-City area.

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1. Can athletic fields be reserved?

Yes. Please contact the Parks & Recreation department at 928-759-3090 to check on availability and the requirements for renting a field.

2. What is the fee to reserve an athletic field?

There is a $100 refundable deposit required to rent a field. Rental fees are determined by the classification of your organization.

3. How far in advance do I need to reserve an athletic field?

A minimum of 2 weeks is required to process a reservation request.

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1. Can I rent a room at the Civic Center or Library?

Yes. Please contact the Parks & Recreation department at 928-759-3090 to check on availability and processing of the reservation.

2. Are room rentals at the Civic Center/Library available on a weekend?

The Civic Center is closed on the weekends. Library rooms can be rented on Saturdays.

3. Can I reserve Theater of the Green for a performance or other type of event?

Yes, use is based on an approval of a Special Event Application, a certificate of general liability insurance naming the Town of Prescott Valley as the additional insured and payment in full of required deposits and rental fees.

4. If we reserve the greenspace or the Theater on the Green for an event on a weekend, are we going to be allowed access to the Civic Center restrooms?

No, as the event organizer you will have to provide port-a-lets.

5. Is electricity available?

Yes, subject to approval of a Special Event Application.

6. Are the facilities available for rent on holidays?

Civic Center and Library rooms, no. Civic Center Amphitheater and grounds, yes on a limited basis and with the approval of a Special Event Application.
The Town of Prescott Valley observes the following holidays:

o Independence Day
o Labor Day
o Veteran’s Day
o Thanksgiving Day
o Day after Thanksgiving
o Christmas Eve Day
o Christmas Day
o New Year’s Day
o Martin Luther King Jr. Day
o President’s Day
o Memorial Day

7. We are a non-profit organization, what is the process for requesting waiving of rental fees for the use of the facilities?

Waiver of fees is the same for non-profit organizations as it is for the general public.
Fee waiver requests must be written and received 60 days prior to use and can only be approved by the Prescott Valley Town Council.

8. I sell a product or service – can I have an event and sell my product?

These types of sales are not allowed on town property. You can give out business cards, flyers, brochures, door prize giveaways and free samples; however no means of purchase is allowed.

9. I have a new business – can I invite the public to a demonstration in the Crystal Room?

Yes, as long as there are no sales of products or services.

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1. When do you stock fish at Fain Lake and what fish do you stock it with?

The Arizona Game and Fish Department stocks Fain Lake with catfish during the summer and trout during the winter. For more information, please check the link below. Arizona Game and Fish Department

2. Is there a limit to the number of fish I can catch at the lake?

We highly recommend that you pick up a fishing regulation book either from the AZ Game and Fish Department or any Sporting Goods store and review it before fishing at Fain Lake.

3. Do I need a fishing license? Where do I get one?

A valid Arizona fishing license is required for Arizona resident and non-resident anglers 10 years of age or older, fishing in any public accessible water in Arizona. Youth under the age of 10 and blind residents do not need to purchase a state fishing license to fish in Arizona. Check the Arizona Fishing Regulations at the site linked below for additional information. You may purchase a license either at the Arizona Game and Fish Department or a local sporting goods store. (Source: Arizona Game and Fishing Department) Arizona Game and Fish License Portal

4. What are the allowed methods for gold panning?

Only panning is allowed. If there is no water flow you can dry pan. If you prefer to pan with water you will have to haul in your own water by hand. You are allowed to dig in the creek bed and the shore line provided you replace the soil. Do not damage any plant roots or remove large rocks. Sluice boxes and Dredgers of any kind are strictly prohibited. 10-02-010 Trespass on Town Property. A. It is unlawful for any person to willfully commit any trespass upon Town-owned or leased lands by either cutting down, destroying or injuring any kind of wood or timber growing upon the lands, or digging, taking or carrying away any earth or soil lying or being upon the lands, or under the surface thereof, or to remove any other materials or objects from the Town-owned or leased land or property, except as follows: 1. Gold panning and metal detecting may continue within the boundaries of Fain Park, so long as such activity is limited to - a. use of gold pans, metal detectors, and hand tools such as picks and shovels [use of motorized or mechanical equipment or mining aids (e.g. sluice boxes, dry washers, gold screws, gold bugs, rocker boxes, wheel barrows or other devices designed to increase production above that level obtained with gold pans and hand tools) is prohibited]; b. excavations made below the high water mark of the stream channel that do not damage or disturb root systems of live vegetation and are filled in before the area is left; c. day use [no fires, washing of utensils, or camping is permitted as part of the activity, all trash is to be disposed of in marked receptacles, and Park restrooms are to be used instead of depositing or burying human waste in the Park]; and d. use of metal detectors to locate mineral deposits such as gold and silver [it is not permitted to use metal detectors in Fain Park to search for treasure trove, to locate historical and prehistorical artifacts and features, or to search for recent coins and lost metal objects]. 2. Historical presentations related to mining activity in the area may continue within the boundaries of Fain Park, so long as such presentations are limited to: a. those made by bona fide historical organizations during Town-sponsored or approved activities in the Park.

5. I’ve seen people using mechanical means to pan – how do I report them?

Contact the Parks & Recreation department during business hours, Monday – Friday, 8am – 5pm at 928-759-3090. After office hours contact PV Police Dispatch at 928-772-9267.

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1. What are the park hours?

Park hours are as follows:

April 1 - September 30 - 5:00am to 10:00pm
October 1 - March 31 - 7:00am to 10:00pm

2. I have a maintenance issue at my favorite park - who do I call?

Call the Parks & Recreation department at 928-759-3090 to make a report. Staff will issue a work order to the parks maintenance division.

3. Are there any off leash areas for dogs in the parks?

Yes, there is a dog park at Mountain Valley Park, 8600 E. Nace Lane. It has a small dog side and a large dog side. There is a water station, agility equipment and benches.

4. How do I report a stray animal?

Contact Animal Control at 928-772-5154.

5. Who do I notify when an animal in the park is injured? (e.g. duck with injured wings at Urban Forest)

Domestic animals, contact PVPD Animal Control at 928-772-5154.
Wild animals, contact Arizona Game & Fish Department at 602-942-3000.

6. Are pets allowed on the trails?

Yes, dogs are allowed on multi-use paths and trails as long as the dog is on a leash, under control at all times and the owner cleans up after their pet. Horseback riding is allowed on the Iron King Trail.

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1. How do I become an instructor?

Please contact the Parks & Recreation department at 928-759-3090 or parks@pvaz.net and share your information with us.

2. How do I register for a program or a class?

Visit the link below to create your account and follow the directions to register for the programs and services you desire. Parks & Recreation Registrations

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1. How do I reserve a Ramada?

Contact the Parks & Recreation department at 928-759-3090 to check on availability and processing the reservation. For information on Prescott Valley parks and associated ramadas please visit our online system linked below. Ramada Reservations

2. How far in advance do I need to make my ramada reservation?

For a simple picnic of fewer than 50 in attendance, it is recommended at least one week in advance.

3. What are the fees to reserve ramadas?

Contact the Parks & Recreation department at 928-759-3090 to check on availability and process the reservation. For information on Prescott Valley parks and current fees please see the link below.

4. Do the ramadas have electricity?

Yes, some but not all ramadas have electricity. For information on Prescott Valley parks and associated ramadas please see the link below.

5. Can I put up a volleyball net or croquet hoops?

It is not permitted to drive stakes or poles of any kind into the turf or grounds at town parks.

6. Do the parks have BBQ grills?

No, the parks do not have BBQ grills as there is no method for safe disposal of charcoal or wood debris at the parks. This is especially important during the fire restriction periods. Please see the Central Yavapai Fire District's website for more information and dates for fire restrictions.

7. Can I bring a grill to the park for our picnic?

Yes, you can bring your own gas or propane grill provided it has a lid and a grease catch pan.

8. Can I reserve a park exclusively for an event?

Town parks are open to the public during regular operating hours. However, you can make arrangements to hold a special event at a park. Contact the Parks & Recreation department at 928-759-3090 for availability. Click below to download and review the towns Special Event Application form.

9. What is your refund policy for cancellations?

All cancellations must be made to the Department of Parks and Recreation. A full refund of all fees and charges paid shall be initiated by the Town of Prescott Valley, provided that the event is cancelled no later than five (5) business days prior to the reserved date (unless otherwise expressly authorized therein). All refunds will be paid out by check and mailed. If the event is cancelled less than 5 business days prior to the reserved date, all fees and charges will be forfeited.

10. I have a reservation for a Ramada but someone is using it and won’t leave. What do I do?

Permit holders are encouraged to show their permit and ask others to leave. If they refuse to leave the permit holder is encourage to utilize the phone number on the back of their receipt that will send an officer to resolve the issue. If you are not in possession of the receipt the office will not be of assistance.

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1. What are the skate park hours?

The operating hours are the same as the park:

April 1 – September 30 – 5:00am to 10:00pm
October 1 – March 31 - 7:00am to 10:00pm

2. Can I reserve the skate park?

The skate park is not available for private rentals but can be reserved for a special event open to the public. Please contact the Parks & Recreation office at 928-759-3090 to schedule an appointment with the Parks and Recreation Manager to review your proposal.

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1. What is considered a Special Event?

Any event on park property is subject to the approval of the Town of Prescott Valley. Certain activities that require a Town of Prescott Valley Special Event Permit include the following:
o Events with 50 or more participants
o Use of amplified sound
o Any advertising or sponsorship activities
o Selling/distributing any food, goods, or merchandise
Please keep in mind that there are other activities or proposed event features that may require you to secure a Town of Prescott Valley Special Event Permit. If you are planning any event in the parks, you are encouraged to consult the Department of Parks and Recreation: (928) 759-3090.

2. Is there a fee for a Special Event Application Permit? If yes, how much?

There is no fee to process a Special Event Application for a permit. Take note of the deadline for submittal based on the type of event. Click below to download and review the towns Special Event Application form. Fees will be applicable to facility rentals for the special event.

3. Is there a fee for a Special Event Vendor License? If yes, how much?

A Special Event Vendor License is required if your business has been invited to vend at one of the Parks & Recreation department special events. If you have a valid Town of Prescott Valley business license the special event vendor license is free. If not, the fee is $15. Contact the Town Clerk’s office for more information at 928-759-3135.

4. Is professional filming and photography allowed in the parks?

Professional filming and photography for weddings and parties is allowed and should be included in the details of the Special Event Application. Any other professional filming and photography projects are subject to approval from Parks & Recreation Director.

5. Can I have a Bounce House in the park for my child’s birthday party tomorrow?

No. We require a minimum 30 day notice and a Special Event Application is required for anything other than a simple picnic and must be submitted it to the Parks & Recreation department. You will also need to provide a copy of a Certificate of Insurance with a $1,000,000 minimum comprehensive general liability, with the Town of Prescott Valley named as co-insured be on file with the Parks & Recreation department.

6. I want to have my wedding reception at a town park. Can we serve alcohol?

Yes, but only with an alcohol permit which is issued through the Town Clerk’s office. You will also need to reserve the park and complete a special event application.

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1. Do you have Youth Sports Leagues?

The Town of Prescott Valley supports local youth sports organizations lead by parents and volunteers. Organizations include Prescott Valley Little League, Yavapai Youth Soccer and Prescott Valley Youth Football and Cheer Association.

2. Do you have pickleball or tennis courts?

Yes, our pickleball courts are located at Santa Fe Station Park, 6751 E. Santa Fe Loop Road.  Tennis courts are available for public use at Bradshaw Mountain High School West Campus located at 6000 E. Long Look Drive.

3. How old do I have to be to play in adult sport league?

15 years old with a parental signed waiver.

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1. Can I reserve a Ramada and sell my products there?

No, whether you reserve a Ramada or not, no sales are allowed at town parks unless you are invited by the town to vend at a special event.

2. I want to vendor at a town park or during a special event – what do I need to do?

Unless the Parks & Recreation department invites you to vend at any of their special events, you are not allowed to sell food or products of any kind on town park property. Please contact the Parks & Recreation department at 928-759-3090 or parks@pvaz.net and share your service information with us.

3. We have a small group who gathers in the park and conducts activities – can we can we just come over and use the grass area or can we rent the space?

If it is casual/sporadic use (occasional) without fees and charges it is permitted. We recommend you call first to assure there are no other conflicts with schedule use by others.

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1. What can I do about my neighbor's barking dog?

We recommend determining where the barking dog location is and attempting to make contact with its owner first. Often, a neighbor-to-neighbor approach is most appropriate and the 1st level towards gaining change. Next, is a phone call to Animal Control at 928-772-5154.  Leave the information requested and an ACO will return your call.

2. If my dog has been lost, where should I call?

You may contact the Police Department and ask for Animal Control. All impounded dogs are transported to the Prescott Animal Control Center, located at 1605 Sundog Ranch in Prescott (928-778-7701). The center is open weekdays from 10 a.m. to 4 p.m., and Saturdays from 10 a.m. until Noon. For service after normal business hours or on weekends and holidays, please call 928-445-3131.

3. Where can I have my dog licensed?

PetData click here administers Prescott Valley dog licensing.  Visit their website to license your dog.

4. I suspect my neighbors are doing drugs. Who should I contact?

There are 3 answers. The 1st you may always call the Prescott Valley Police Department. We do not necessarily need your name, but we will need to have as much information as possible regarding the location, possible suspect names and type of activity. License plates are very helpful. You also contact Yavapai Silent Witness program 1-800-932-3232. Finally, the Partners Against Narcotics Trafficking (PANT) collects information about drug trafficking or manufacturing. The Prescott Valley Police Department participates in this task force by assigning a detective to this agency. PANT's phone number is 928-778-0558.

5. What is the deal about noise complaints? What are the hours?

The Town Code concerning construction is from 7 a.m. to 7 p.m. Generally other noises such as yard work, band music, car repairs, power tools, etc., unless unreasonable in volume must terminate by 10 p.m. You are always welcome to call the police department and request an officer to check out the source of the noise.

6. Where do I obtain a copy of a police crime report or accident report?

Copies of these reports can be obtained at the Police Department information counter, Monday through Friday, between the hours of 8 a.m. to 5 p.m.

7. Can I report a crime anonymously and possibly receive a cash reward?

Yes. Call Yavapai Silent Witness at 800-932-3232, 24/7 days a week to report a crime anonymously. All information on crimes that you report is investigated, and based upon the outcome, you may qualify for a cash reward.

8. If I have questions about property I have lost, that has been found or which I need to pick up, who do I contact?

The Property and Evidence Unit is located at the Prescott Valley Police Operations Building, 7601 Skoog Boulevard.  To claim property contact 928-772-9261 to schedule an appointment. Any found property brought into the police station will be held for 90 days. Every attempt will be made to locate and contact the rightful owner of the property. After the 90 day period has elapsed, unclaimed property items are released to the finder, auctioned or destroyed. The following items cannot be claimed: contraband, obscene material, credit cards or personal identification of another person.

9. My car was towed under the 28-3511 statute. When can I have a hearing to try to get my car back?

28-3511 hearings are held at the Police Department on Tuesdays and Thursdays from 7:30 a.m. to 1 p.m. or by appointment for other days and times.

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1. Who is the Town Manager?

Gilbert Davidson

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1. How do I obtain a Transaction Privilege (Sales) Tax license?

The Town of Prescott Valley participates as a “Program City” with the Arizona Department of Revenue. You may apply for a license for the State and Town on www.aztaxes.gov, "License a Business"; or by utilizing the Arizona Joint Tax Application (JT-1) available at www.azdor.gov.

2. What is the current transaction privilege tax (TPT) rate?

The current TPT tax rate for most businesses in Prescott Valley is 2.83%. The rate for the State and Yavapai County is 6.35%. The total figure is 9.18% for most business classes.

3. What are the other tax rates?

There is an additional tax on hotels/motels of 2.83% in Prescott Valley.

4. How do I pay Prescott Valley TPT?

The Arizona Department of Revenue collects Prescott Valley tax along with the State and Yavapai County. Report and pay your Prescott Valley tax online at www.aztaxes.gov.

5. What are the region codes for reporting tax for the Town of Prescott Valley?

The region code for Prescott Valley is “PL” and "YAV" denotes Yavapai County. The business classes and codes are viewable by clicking on the link on this Transaction Privilege Tax webpage.

6. How do I calculate my taxes due?

Taxes are calculated by stating the gross receipts for the reporting period on the tax return, entering the itemized deductions, then multiplying the resulting net taxable amount by the appropriate tax rate (6.35% for the State/Yavapai County and 2.83% for the Town).

7. What if I don’t collect the tax from my customers?

It is the responsibility of the business to remit transaction privilege tax. Whether you collect it from your customers or not, the tax liability for all taxable business conducted in the Town of Prescott Valley must be remitted.

8. What are the tax factors?

The retail tax factor for 9.18% tax is .08408133.
The construction tax factor for 9.18% is .05630998.

9. How do I get answers to my specific questions?

The Town endeavors to provide the best customer service possible. To that end, our staff will provide answers to your tax questions. However, please be advised that we are not bound by oral advice given by Town staff members. If you have questions, please contact our TPT department at 928-759-3132 or email salestax@prescottvalley-az.gov.

10. Are sales to the Town of Prescott Valley taxable?

Yes. All sales (except sales for resale) that you make to the Town are taxed in the same manner as other taxable sales, which means that the Town will be subject to the regular 2.83% Town tax in addition to the State and Yavapai County tax. This also applies to construction.

11. Does the Town of Prescott Valley tax the rental of real property?

The Town has a 0% tax rate on the rental of residential and commercial real property. However, the rental of personal property (such as restaurant equipment or automobiles) is taxed at 2.83%.

12. Is food taxable in Prescott Valley?

Yes. Food sold in the Town is subject to the Town tax of 2.83%. The State of Arizona and Yavapai County do not tax food unless it is prepared and sold for consumption on or off the premise (i.e. restaurants, bars).

13. Are service, installation labor, and shipping taxable?

For retail transactions, these types of charges are not considered taxable if the charges are separately stated to the customer and the seller separately maintains records summarizing such charges.

14. Are Internet sales taxable?

Items sold by Prescott Valley based businesses via the Internet to Arizona residents are taxable at the State rate and Prescott Valley rate and must be reported as such.

15. What is Use Tax?

Use Tax is levied on retail purchases from out-of-state vendors, and is generally noted as “sales” tax on the vendor’s invoice. It was enacted with the specific intent to prevent unfair competition from out-of-state vendors. If the out-of-state vendor does not specifically charge the use (or “sales”) tax, then the Arizona purchaser is responsible for remitting the tax. The Arizona rate for Use Tax is 6.6% and the Town of Prescott Valley rate is 2.83%. 

Use tax is also levied on businesses that purchase items for resale and subsequently use those items internally instead of selling them, i.e. "Use Tax From Inventory."

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1. What should I expect when calling in an emergency?

When you phone in an emergency you will be asked to identify as much as you can about the source of the problem. Your service area maintenance contractor will dispatch a technician immediately depending on the severity. Action taken will also depend on the severity of the emergency. Please note after hours fees may apply.

2. How often do I get a water/sewer bill?

Prescott Valley Water System mails bills monthly.

3. How do I shut off my own water?

Locate your water shut-off valve and turn it counterclockwise until it stops. Shut-off valves may be located by your water heater or close to your meter.  

4. How can I pay my bill?

You can pay your bill at the Civic Center at the cashier window. The address is 7501 East Skoog Boulevard, Prescott Valley. Payments placed in the drop box will be posted the next business day. You can also mail your payment to: Prescott Valley Water System, P.O. Box 5165, Harlan IA  51593-0665.

Paying Your Bill

Your bill is due and payable on or before the due date printed on the bill.   Your payment may be made by these methods:


Mail - Send a check or money order in the enclosed envelope with the bottom portion of your bill.
Do not send cash.

Night Drop Box - For your after-hours convenience, we have a drop box located in the parking lot in front of the Civic Center.  Place your payment stub and check or money order in a clearly marked envelope with your name and address on it.  Payments deposited after 3pm are posted the next business day.

On-line - We accept credit card payments through our Web site at Online Bill Pay. Payments made after 3pm are posted the next business day.

Over The Phone - We accept debit/credit card payments (Visa, MasterCard, Discover, and American Express) over the phone at 928-759-3120. Please have your Town account number and debit/credit card information ready.

In Person - We accept cash, checks, money orders and debit or credit cards at the Civic Center at the 2nd floor Cashier Window.

Bank Draft - You can have your utility bill automatically deducted from your checking or savings account. Please contact the Customer Accounts Division at 928-759-3020 for details. You must complete a form with your account information and furnish us with a voided check. The form is available in our office, on the Web site or we can mail it to you.

5. Do you accept credit card payments?

Yes, we accept Visa, Mastercard, Discover and American Express. There is no extra fee.

6. How much time do I have to pay my bill?

Your water bill is due 20 days after the billing date. Late payments will be assessed a penalty. If you are paying your bill on or near the due date, it is recommended that you pay your bill in person at the Civic Center (7501 East Skoog Boulevard - 2nd floor cashier window) to avoid the late penalty and disconnect.

7. Can I pay my water bill and my sewer bill with 1 check?

Yes. Please make the check payable to Town of Prescott Valley and include account numbers.

8. I'm going on vacation; what can I do about my bill?

You can prepay your account before you leave based on your average monthly bill. However, if this does not cover the actual charges before you return, you could be subject to penalties due to late payments and disconnect. Just send your payment to: Prescott Valley Water System, P.O. Box 5165, Harlan IA  51593-0665.

The account will bill against the credit. You can also sign up for automatic payment deduction of your bill through your bank account.

9. Should I be concerned about freezing pipes?

Freezing pipes are usually only a problem for manufactured homes and trailers. All pipes under the skirt should be insulated to avoid freezing.

10. I have water in one part of my house but not another, who do I call?

Call your plumber. This is not a water emergency but a problem that is occurring within your pipes. If you have no hot water, this is a problem with your water heater and should be checked by a plumber.

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1. How do I get more information about what is on the ballot?

Information is available from many sources including the official Sample Ballot/Publicity Pamphlet published by Prescott Valley as well as the news media, campaign committees and various organizations. A Sample Ballot/Publicity Pamphlet is mailed to each household within the Town in which an active registered voter resides. This mailing is about 30 days prior to the election.

2. What measures does the Town take to prevent voter fraud with the vote by mail process?

There are a number of safeguards built into the vote by mail process. The most important are the procedures for comparison of voters' signatures and the limitations on who may handle early ballots and related material which is tracked through a “Chain of Custody” of the ballots. Addresses are verified and updated during the request process before any ballots are mailed. In addition, the voter’s signature from the returned early ballot is verified.

3. Can I get assistance marking my ballot?

Yes, but only if you are unable to mark your ballot yourself. In that case, the law allows you to obtain assistance from a person of your choice. Ask a trusted relative or friend to help if you need assistance reading or marking your ballot.

Show All Answers

1. What should I expect when calling in an emergency?

When you phone in an emergency you will be asked to identify as much as you can about the source of the problem. Your service area maintenance contractor will dispatch a technician immediately depending on the severity. Action taken will also depend on the severity of the emergency. Please note after hours fees may apply.

2. How do I shut off my own water?

Locate your water shut-off valve and turn it counterclockwise until it stops. Shut-off valves may be located by your water heater or close to your meter.  

3. Should I be concerned about freezing pipes?

Freezing pipes are usually only a problem for manufactured homes and trailers. All pipes under the skirt should be insulated to avoid freezing.

4. I have water in one part of my house but not another, who do I call?

Call your plumber. This is not a water emergency but a problem that is occurring within your pipes. If you have no hot water, this is a problem with your water heater and should be checked by a plumber.