What should I expect when calling in an emergency?

When you phone in an emergency you will be asked to identify as much as you can about the source of the problem. Your service area maintenance contractor will dispatch a technician immediately depending on the severity. Action taken will also depend on the severity of the emergency. Please note after hours fees may apply.

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1. What should I expect when calling in an emergency?
2. How often do I get a water/sewer bill?
3. How do I shut off my own water?
4. How can I pay my bill?
5. Do you accept credit card payments?
6. How much time do I have to pay my bill?
7. Can I pay my water bill and my sewer bill with 1 check?
8. I'm going on vacation; what can I do about my bill?
9. Should I be concerned about freezing pipes?
10. I have water in one part of my house but not another, who do I call?