How can I pay my bill?

You can pay your bill at the Civic Center at the cashier window. The address is 7501 East Skoog Boulevard, Prescott Valley. Payments placed in the drop box will be posted the next business day. You can also mail your payment to: Prescott Valley Water System, P.O. Box 5165, Harlan IA  51593-0665.

Paying Your Bill

Your bill is due and payable on or before the due date printed on the bill.   Your payment may be made by these methods:

Mail - Send a check or money order in the enclosed envelope with the bottom portion of your bill.
Do not send cash.

Night Drop Box - For your after-hours convenience, we have a drop box located in the parking lot in front of the Civic Center.  Place your payment stub and check or money order in a clearly marked envelope with your name and address on it.  Payments deposited after 3pm are posted the next business day.

On-line - We accept credit card payments through our Web site at Online Bill Pay. Payments made after 3pm are posted the next business day.

Over The Phone - We accept debit/credit card payments (Visa, MasterCard, Discover, and American Express) over the phone at 928-759-3120. Please have your Town account number and debit/credit card information ready.

In Person - We accept cash, checks, money orders and debit or credit cards at the Civic Center at the 2nd floor Cashier Window.

Bank Draft - You can have your utility bill automatically deducted from your checking or savings account. Please contact the Customer Accounts Division at 928-759-3020 for details. You must complete a form with your account information and furnish us with a voided check. The form is available in our office, on the Web site or we can mail it to you.

Show All Answers

1. What should I expect when calling in an emergency?
2. How often do I get a water/sewer bill?
3. How do I shut off my own water?
4. How can I pay my bill?
5. Do you accept credit card payments?
6. How much time do I have to pay my bill?
7. Can I pay my water bill and my sewer bill with 1 check?
8. I'm going on vacation; what can I do about my bill?
9. Should I be concerned about freezing pipes?
10. I have water in one part of my house but not another, who do I call?