How much time do I have to pay my bill?

Your water bill is due 20 days after the billing date. Late payments will be assessed a penalty. If you are paying your bill on or near the due date, it is recommended that you pay your bill in person at the Civic Center (7501 East Skoog Boulevard - 2nd floor cashier window) to avoid the late penalty and disconnect.

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1. What should I expect when calling in an emergency?
2. How often do I get a water/sewer bill?
3. How do I shut off my own water?
4. How can I pay my bill?
5. Do you accept credit card payments?
6. How much time do I have to pay my bill?
7. Can I pay my water bill and my sewer bill with 1 check?
8. I'm going on vacation; what can I do about my bill?
9. Should I be concerned about freezing pipes?
10. I have water in one part of my house but not another, who do I call?