How do I shut off my own water?

Locate your water shut-off valve and turn it counterclockwise until it stops. Shut-off valves may be located by your water heater or close to your meter.  

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1. What should I expect when calling in an emergency?
2. How do I shut off my own water?
3. Should I be concerned about freezing pipes?
4. I have water in one part of my house but not another, who do I call?